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Utility Billing Division

Water 504

The Utility Billing and Collections Division is responsible for the billing and collection of fees for water, sewer, stormwater runoff, rubbish collection, and industrial waste control. Department staff also reads and maintains all water meters and assists residents in locating water leaks in their homes.

We are located in the City Hall building at 14000 Oak Park Blvd, Oak Park, MI. Utility Billing is open from Monday to Thursday, from 8:00 a.m. to 5:00 p.m. and 8:00 a.m. to 4:00 p.m. every other Friday. Residents can contact the Utility Billing and Collections Division at (248) 691-7470 for further information. If you have a water-related emergency after regularly scheduled City business hours, please contact the Department of Public Safety at (248) 691-7520.

How do I switch to paperless delivery?

qr code

Click or scan the QR code above to fill out a short 2-minute survey to update how utility bills are delivered to you each month.

If you wish to enroll in paperless billing, you will no longer receive paper bills via the US Postal Service and will instead receive it via the email you enter into the survey.

Where do I go to pay my utility bill?

Pay Utility Bill Online

Drop payment off in drop box located in front of City Hall .

Pay over the phone toll free at 1-800-487-4567.

Or, if you prefer, you can pay your utility bill by mail or in-person, as well. The address is:

City of Oak Park
14000 Oak Park Blvd.
Oak Park, MI 48237
(248) 691-7470

How do you calculate my utility bill?

Utility bills are determined by the amount of water that passes through your water meter multiplied by the current water and sewer rates. For example, if you receive a bill and in the “current usage” column you were billed for 7 units of water, we would calculate your monthly bill as follows:

$31.57 - Water Rate 7 x 4.51 
$34.02  - Sewer Rate 7 x 4.86 
$1.59  - Typical Meter Charge 
$12.91 - Garbage Collection Fee 
$29.08 - Stormwater Runoff
$109.17  - TOTAL

Effective July 1, 2021: Water and Sewer rates were approved by City Council on June 21, 2021. Stormwater treatment cost is displayed as an individual line item on all customers water bills. For more information on our stormwater billing changes, visit this webpage.

For more information on Utility Services, visit:
2019 Utility Department Brochure
Pay Utility Bills Online
Utility Billing and Collections
Frequently Asked Utility Questions
Residential Water Concerns
Easy Ways to Reduce Water Consumption
Water Residential Assistance Program Through Community Action Alliance
Organizations that help with utility costs